Please inform this thread if this helps or if you need more steps. Low speeds during a profile download can cause errors with the download. You can follow the question or vote as helpful, but you cannot reply to this thread. Is there a solution for this? Yinga media nyimbo mpya 2020 I tried removing the account and adding it again but still faced the problems. However, when the second player tried to sign in it kept on saying 'Your profile was not completely downloaded' and would not allow any secondary player to join for split screen. Please refer to our self-help content for additional assistance. Due to high volumes, response times in the community may be delayed over the next few days.